Frequently Asked Questions
How to contact us?
Due to the high volume of calls we have moved to email and through the website only.
Are you weather permitting?
Yes. We close for winter, heavy rain and extreme temperatures, and are typically open above 55°F and below 90°F. Wear rain boots for muddy conditions. If we cancel your session because of weather, email ezsrescueranch@yahoo.com to arrange another Saturday or Sunday. Wait for a confirmed time before making the trip.
My groupon says redeem or expired.
Your groupon voucher may be redeemed by us before using. This is to ensure it never expires. When you arrive please provide your name and groupon code. If groupon does expire it can still be used.
How do I book?
Public visits and animal activities are available Saturdays and Sundays, 11 AM–4 PM. Using a Groupon? Email ezsrescueranch@yahoo.com with your name, voucher number, number of participants, preferred day and time. Wait for your session time to be confirmed, and bring your voucher when you visit.
Handicap Accessible?
Yes we are. There is no pavement but it is a flat dirt ground